OKYA (“we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you use our mortgage-comparison platform in the UAE.

a. Identity & Contact Info
– Name, email, phone, address for account setup and communication.
b. Documents & Financial Info
– Emirates ID, passport, salary certificates, bank statements for loan applications.
c. Usage & Technical Data
– IP, device/browser info, cookies to personalize, secure, and optimize our service.

 • Operate and improve our platform;
 • Provide mortgage comparisons, pre-approvals, and partner offers;
 • Send confirmations, updates, and marketing (with consent);
 • Detect fraud and ensure compliance;
 • Share anonymized insights with banks and partners for enhanced service.

We use cookies, web beacons, and similar tools to:
 • Recognize returning users;
 • Analyze usage patterns;
 • Support analytics and secure login;
Your browser settings let you manage or disable cookies.

We never sell your personal data. We share it only with:
 • Banks, brokers, and service providers essential to deliver our services;
 • Legal authorities when required by law;
 • Analytics, hosting, and payment partners under strict confidentiality.

Your data may be processed in the UAE and other countries where our partners operate. We ensure equivalent data protection standards are applied.

We maintain industry-standard security including encryption, restricted access, and secure servers.
Data is kept only as long as necessary for service fulfillment, legal requirements, or legitimate business purposes.

We maiUnder UAE data protection rules, you can:
 • Access or correct your data;
 • Request deletion or anonymization;
 • Object to processing (e.g., for marketing);
 • Withdraw consent anytime.
Contact privacy@okya.com or write to us at OKYA Financing Broker EST., Dubai.

Our services are intended for users aged 18 and above. We do not knowingly collect data from children. If you believe we’ve received such information, please contact us to delete it.

We may update this policy as needed. Updates will list a new effective date. Continued platform usage post-update means acceptance. We recommend reviewing this policy periodically.

Questions or requests regarding your privacy rights can be directed to:

Email: privacy@okya.com
Mailing Address: OKYA Financing Broker EST., Fairmont Hotel, Sheikh Zayed Road, Office 513 Dubai, UAE